Akhir2 ini jam 12 ato 1 pagi udah tepar par par ngantuk ga tahan. Apakah ini tanda2 penuaan dini ? pdhl biasanya tidur jam 2 pagi itu biasa banget, paginya bangun jam 7 ayuk gak papa. Sekarang disuruh tidur jam 10 malem bisa banget, gawat darurat ini mau ngapa2en jadi males ngantuk terus hahaha. Tidur siang juga masik jalan kalo siang free hehehehehe dan malemnya tidur biasa banget pdhl dulu kalo tidur siang pasti malemnya melekan sampe pagi deh hahaha.
2.28.2010
2.05.2010
Groooook .......
Everyday conversations with customers.
(s) staff
(sc) stupid customer
scenario 1
sc: can i have that SAUSAGE SPINACH ROLL ?
s: ok, so 1 sausage and 1 spinach?
sc: *angry* nah, just 1 SAUSAGE SPINACH ROLL !
lesson 1:
- SAUSAGE somehow contains meat and SPINACH only contains spinach !!!
- learn how to read that food tag ! sausage wouldnt mix with spinach
scenario 2
sc: can i have that SAUSAGE ROLL
s: *grabbing the large sausage roll*
sc: *angry* NAH, I ONLY WANT THE MINI ONE !
s: asdjasdksajkasjdksajdakjf
lesson 2:
- learn how to differentiate LARGE and SMALL items before asking for them
scenario 3
sc: can i have coffee pls
s: what coffee would u like ?
sc: i WANT COFFEE !
s: *angry* yeeaaaaaaaaaaaaaaaaah cappucino, fw, latte, long black, mocca, long mac or short black YOU STUPID MORON !!!!
lesson 3:
- READ the MENU before you order something
scenario 4
sc: can i have cappucino but without the froth
s : ok, but that's called flat white so next time u order it just say flat white
sc: no, it's cappucino but no froth
s: *GRRRRRRRRRRRRRRRRRRRRRRRRRRRR awesome !*
lesson 4:
- don't try to be a coffee genius over a trained barista !
scenario 5
sc: can i get a large strong cappucino
s: so do u want an extra shot with that? cos we already put 60ml of shot in a large cup
sc: ehmm i just want it to be strong
s: yeah i know but do u want an extra shot or what ?
sc: just make it strong
s: *starts screaming*
lesson 5:
- don't say anything unless you know exactly how to explain it
SUMMARISE:
Staff are not your psychics. We can't read your mind.
(s) staff
(sc) stupid customer
scenario 1
sc: can i have that SAUSAGE SPINACH ROLL ?
s: ok, so 1 sausage and 1 spinach?
sc: *angry* nah, just 1 SAUSAGE SPINACH ROLL !
lesson 1:
- SAUSAGE somehow contains meat and SPINACH only contains spinach !!!
- learn how to read that food tag ! sausage wouldnt mix with spinach
scenario 2
sc: can i have that SAUSAGE ROLL
s: *grabbing the large sausage roll*
sc: *angry* NAH, I ONLY WANT THE MINI ONE !
s: asdjasdksajkasjdksajdakjf
lesson 2:
- learn how to differentiate LARGE and SMALL items before asking for them
scenario 3
sc: can i have coffee pls
s: what coffee would u like ?
sc: i WANT COFFEE !
s: *angry* yeeaaaaaaaaaaaaaaaaah cappucino, fw, latte, long black, mocca, long mac or short black YOU STUPID MORON !!!!
lesson 3:
- READ the MENU before you order something
scenario 4
sc: can i have cappucino but without the froth
s : ok, but that's called flat white so next time u order it just say flat white
sc: no, it's cappucino but no froth
s: *GRRRRRRRRRRRRRRRRRRRRRRRRRRRR awesome !*
lesson 4:
- don't try to be a coffee genius over a trained barista !
scenario 5
sc: can i get a large strong cappucino
s: so do u want an extra shot with that? cos we already put 60ml of shot in a large cup
sc: ehmm i just want it to be strong
s: yeah i know but do u want an extra shot or what ?
sc: just make it strong
s: *starts screaming*
lesson 5:
- don't say anything unless you know exactly how to explain it
SUMMARISE:
Staff are not your psychics. We can't read your mind.
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